Saskatoon Health Region is adopting Lean as the foundation for a continuous improvement system. Lean will change the way our health-care providers plan and implement improvement work and a large part of that improvement work will be Rapid Process Improvement Workshops (RPIWs).

What are Rapid Process Improvement Workshops (RPIWs)?

RPIWs began March 2012 and are led by Lean leaders in the Region and supported by the members of the Kaizan Office. The workshops are those identified as top priorities out of the 3P events. After four weeks of intense preparation, teams of patients and family members, staff, and clinicians meet for a week, focus on one problem, identify the root causes, create and test solutions, and by week’s end, are ready to implement the solution in the workplace. The team checks the solution at 30, 60, and 90 days to see if it worked and has been sustained.

Where are RPIWs taking place?

Information will be shared and posted once the locations for events is determined.

How does this affect me and my area/department?

As the RPIW teams work through the week, they may require information from other areas and departments to assist them in their research and problem solving. RPIW team members may contact or approach department staff for information but will try to do so in a way that does not disturb others or does not greatly impact work flow.

How can I help?

If you are able to assist the RPIW team members when approached for information, please do. Your knowledge and expertise is valuable to the team’s progress and is appreciated.

How can I find out the results of the RPIW team’s findings?

At the end of a RPIW, the team reports their learnings from the week to each department involved in the process. The report out provides an opportunity for the team to explain their process from start to finish and share their solutions with those involved.